press & media
Our professional service includes in-depth information about our company. Below please find our press releases as well as the B2X Care Solutions corporate brochure. For further information please contact info@b2xcare.com
PUBLICATIONS
Getting After-Sales-Service right
PRESS RELEASES
B2X is among Bavaria’s Best 50
Every year since 2002, the Bavarian Department of Trade and Industry awards the title of "Bavaria’s Best 50" to businesses which have achieved above-average increases in employee and turnover growth through their operations in the last five years. Winners of the award are selected by the accountancy firm Ernst & Young. Martin Zeil, the Bavarian Minister for Economic Affairs, praised the distinguished businesses in the Imperial Hall of the Munich Residence, stating: "In the current economic climate, the demand for entrepreneurs who conduct their business with motivation, foresight and a willingness to take risks is greater than ever. In awarding the prize of "Bavaria’s Best 50", we honour those businesses which particularly embody all these qualities".
B2X Supply Solutions takes over the warranty management of consumer electronics, telecommunication and IT products through their subsidiary company, B2X Care Solutions, on behalf of leading manufacturers. As general contractor, B2X offers a comprehensive service package, ranging from the call centre, through to the management of logistics, repair and the supply of replacement parts. The business, which started out in the year 2000, has shown significant turnover growth in the last five years, with the number of employees increasing from five to 64.
In view of the current economic crisis, B2X is optimistic about the future. Karim Barkawi, the CEO and founder of the business, commented on the current situation that “In times of high cost pressure, most businesses concentrate on their core competencies and seek to keep expenses, such as warranty costs, as calculable and as low as possible. This is where the strength of our business model lies, and we are currently seeing a great demand for our services. We are extremely proud to accept this award, and in the light of all that this accolade stands for, we will continue to do all we can to further develop B2X in the forthcoming years”.
About B2X:
B2X Care Solutions is a wholly-owned subsidiary of B2X Supply Solutions. The business offers global after-sales services for the IT, consumer electronics, household appliances and industrial components industries.
Through their global network of service partners based in over 50 countries, B2X offers services from the call centre to repair management, through to the supply of replacement parts. B2X guarantees their clients return on service – without any investment and without accruals.
As an independent service provider, B2X fulfills the obligations of their clients and secures their competitiveness in the global after-sales business, allowing their clients to fully concentrate on their core competencies.
B2X Care Solutions has its headquarters in Munich. As a Fourth-Party-Logistics-Provider (4PL), B2X has a global network of specialized partners.
Further information is available online at: www.b2xcare.com
Your contact person:
Markus Bereiter
B2X Care Solutions GmbH
Baierbrunner Str. 35, 81379 München
Tel. +49-89-74 98 26 741
markus.bereiter@b2xcare.com
