press & media
Our professional service includes in-depth information about our company. Below please find our press releases as well as the B2X Care Solutions corporate brochure. For further information please contact info@b2xcare.com
PUBLICATIONS
Getting After-Sales-Service right
PRESS RELEASES
B2X is the best for quality and environmental protection
The Munich-based service and warranty provider B2X Care Solutions has been certified according to ISO 14001:2005 since the beginning of the year. This international environmental management standard gives the business rightful claim to sustainable development and management. B2X already successfully achieved certification according to the quality standard ISO 9001:2000 in 2008.
“We are the outsourcing partner for the entire after sales process chain. In order to achieve success with this business model, our customers must place absolute trust and confidence in us, otherwise it just doesn’t work”, commented CEO Karim Barkawi. “ISO certification is a globally recognised seal of quality. This hallmark helps us to build this trust with our international customers right from the start”, added Barkawi.
“Certification processes require a considerable amount of effort on the part of those involved within the company” commented Martin Hedtrich, responsible for the operations division of B2X. “We would therefore like to express our sincere gratitude to those colleagues involved for their hard work and dedication.“
The ISO 14001 standard, which was first introduced in 1996 and subsequently revised in 2004, establishes standards for environmental management systems with the aim of promoting environmental protection and continuously improving the environmental performance of companies.
About B2X:
B2X Care Solutions offers global after-sales services for the consumer electronics, telecommunication and IT industries on behalf of leading manufacturers, commercial chains and telecommunication providers.
Through their global network of more than 100 service partners, B2X Care Solutions assumes operational responsibility for the complete after-sales supply chain process for their clients – from the call centre to repair, through to the supply of replacement parts. B2X guarantees their clients return on service – without any investment and without accruals. As an independent service provider, B2X fulfills the obligations of their clients and secures their competitiveness in the global after-sales business, allowing their clients to fully concentrate on their core competencies.
B2X Care Solutions has its headquarters in Munich. With a presence in Brazil, Mexico, Columbia, Poland, Portugal, Greece, Egypt, South Africa, Russia, India and China, B2X provides services in more than 50 countries across the globe.
Further information is available online at: www.b2xcare.com
Contact:
Markus Bereiter
Public Relations
B2X Care Solutions GmbH
Baierbrunner Str. 35, 81379 München
Tel. +49-89-74 98 26 741
markus.bereiter@b2xcare.com