Retailer

Value proposition B2X:

  • standardized and efficient after-sales services across different countries, entities and manufacturers at lower costs
  • higher shop traffic and service revenues through innovative value-add service offerings

We offer comprehensive after-sales services to retailers of consumer electronics products, including:

  • technical call center support
  • reverse logistics
  • repair services
  • claims handling & validation
  • KPI analysis & reporting

We also offer a host of revenue-generating services, including:

  • product trade-in programs
  • warranty extensions & product insurances
  • obsolete assets recovery (refurbishment & resale)
  • go to market after-sales services (especially for the BRICS countries)

Contact

B2X Care Solutions
Headquarters Munich
+49-89-45 23 53-0