Value proposition B2X:

• standardized and efficient after-sales services across different countries, entities and manufacturers at lower costs
• better consumer experience through improved customer support in the front end
• higher shop traffic and service revenues through innovative value-add service offerings

We offer comprehensive after-sales services to telecommunication operators, including:

• technical call center support
• reverse logistics
• repair services
• claims handling & validation
• KPI analysis & reporting

We also offer a host of revenue-generating services, including:

• service solution for on-device consumer self-help (apps) and in-shop
  repair guidance (browser)
• product trade-in programs
• warranty extensions & product insurances
• obsolete assets recovery (refurbishment & resale)
• go to market after-sales services (especially for the BRICS countries)